Privacy Policy
Introduction
We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or contacting us for service, you agree to the practices described in this policy.
Information We Collect
We collect information in three ways:
Information You Provide
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Name
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Phone number
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Email address
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Service address
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Details about your water pressure issue or property
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Any information you submit through forms, calls, or emails
Information Collected Automatically
When you visit our website, we may automatically collect:
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Device type
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Browser type
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Pages viewed
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Time spent on the site
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General location (city-level)
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Cookies or similar tracking technologies
This helps us improve website performance and user experience.
Information From Service Interactions
If you schedule service, we may collect:
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Appointment details
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Property type (home, multi‑unit, commercial)
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Service notes
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Invoices and payment records
How We Use Your Information
We use your information to:
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Provide and schedule services
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Communicate with you about appointments or questions
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Send invoices or receipts
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Improve our website and customer experience
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Maintain internal records and compliance
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Prevent fraud or misuse of our services
We do not sell your information to third parties.
Sharing Your Information
We only share your information when necessary:
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Service partners or subcontractors assisting with your appointment
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Payment processors (for invoices or online payments)
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Legal or regulatory requirements if required by law
We do not share your information for marketing by other companies.
Cookies & Tracking
Our website may use cookies or analytics tools to understand how visitors use the site. You can disable cookies in your browser settings at any time.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure.
Your Choices
You may request to:
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Update or correct your information
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Delete your information (unless required for legal or billing purposes)
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Opt out of non-essential communications
To make a request, contact us using the information below.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Billing / Mailing Address PO Box 586 Cedar Lake, IN 46303
Email: Admin@hotshowerchicago.com Phone: (815) 325-9476